(compliant with the RGPD - General Data Protection Regulations)
The Provider attests to implementing in good faith the means necessary to respect your privacy and act in accordance with applicable regulations.
Article 1. Definitions
Article 2. Reporting certificate
. The collection and processing of personal data carried out in connection with the use of the Site is carried out in accordance with the rules in force.
Article 3. Objects and purposes of the collection
. Data collection and processing via the Site is carried out to optimize the management of relationships between the Provider and Users/Clients; this purpose is as follows:
Measure the Site's audience;
Optimize the technical efficiency of the use of the Site, which may include consulting, registration, underwriting, written exchanges, publishing reviews and comments, buying and ordering, making contacts, linking, downloading and archiving specific content, managing personal accounts and content, notifications, invitations, solicitations and various communications of the Provider when using the Site.
Allow the Provider to e-mail news letters to Users and Customers (including to inform them about the use and evolution of the Site, upcoming product releases, good advice from the Provider, etc.);
Allow the Provider to e-mail users and Customers commercial solicitations for offers similar to those offered on the Site.
Article 4. User consent
. Under no circumstances is personal data collected via the Site without the persons concerned being able to obtain clearly the necessary information and the actual opportunity to express their consent prior to this collection.
Article 4.1. Informational banner
By unrolling the page in question (scroll);
Clicking on any link on the Site
By clicking on the "I accept" button (or equivalent) on this informational banner.
Article 4.2. Explicit consent (optin)
. Users' consent is systematically and explicitly collected by a physical or digital signature, and/or filling in a checkbox and/or any other means of obtaining consent in a clear and unambiguous manner (optin), including contacting the Provider using one or more online contact forms to subscribe to Services, purchase Products, or use features that by nature require the use of informational and/or collected data.
. In all cases, the Provider gives users the effective and clear option to withdraw their consent to current and/or future treatments, by all means, such as: "optout" and churn in emails, etc.
Article 5. Collection content
Article 5.1. Data collected in case of site visit
. When viewing the information pages, the Provider collects by default only the data strictly necessary for consultation and those that allow the analysis and measurement of the site's audience: data relating to the IP address (identification of the internet connection and the terminal), the pages viewed, as well as all types of data accessible via a basic Google Analytics, concerning possible interactions between Users and the Site :
Numbers of page views;
The origins of traffic;
Dates and times;
Places to visit (approximate geolocation).
Article 5.2. Data collected when using the Site's features
. The content of the data processing on the Site varies depending on the site's uses, and can gather the following information:
Valid email address, first and last name, phone;
The message topic and a free text field when using the site's form and/or messaging.
When using technical support, the User may also be required to provide specific information such as the number of the order concerned, the url of the page on which the Product is installed, and any attachments for download.
. The mandatory or optional nature of information varies depending on the use of the Site, and is indicated directly online if necessary.
. Users undertake to provide only complete, accurate and valid information, and admit to absolving the Provider of liability in the event of damage resulting from their own failure in this area.
. Similarly, Users admit that their failure to fill in the mandatory information allows the Provider to validly refuse, suspend or cease any Service and/or product order that may be provided to the latter on the basis of such information.
. By virtue of its power of moderation and control over all activities of the Site, the Provider reserves the right to carry out any useful checks concerning data provided by Users, including requesting additional supporting documentation.
Article 6. Using cookies
. The information collected will only be used to track usage patterns, volume, type and configuration of traffic transiting through the Site, to develop its design and layout, and more generally to improve navigation and use of the Site.
. Cookies do not collect any personal data to identify you, either on or online, and the information collected is anonymous or anonymized.
. Users admit to having to check and check the privacy settings of their own web browser (which stores and manages them) if they refuse to use these cookies.
. The Provider recommends a personal configuration on the part of users accepting these cookies and thus promoting the consultation and use of the Site.
. Users are therefore free to choose in its browser settings whether they want to accept cookies or not; if they do not accept them, they admit that they cannot seek the Provider's liability because of its own navigational difficulties, making it potentially difficult or impossible to use the Site as a whole.
Article 7. Interactivity with third-party sites and third-party applications
. Users can interact with the Site by clicking on buttons representing third-party sites and applications (including via social networking buttons, provider-owned sites, potential third-party providers and/or partners and/or subcontractors of the Provider).
. Under no circumstances can the Provider bear responsibility for any damage resulting from the use of this procedure with regard to users as well as said third parties, and responds exclusively to the data processing for which it bears the responsibility.
Article 8. Treatment safety
. The Provider undertakes to take all necessary and/or useful precautions to preserve the security of the processing and data collected, respecting the standards of physical and logical security (protection of premises, protection of servers, etc.) which are within its jurisdiction, regarding the navigation, registration, subscription and use of the Site in general, and excluding any obligation of safeguards and/or security that are placed under the responsibility of the provider in charge of hosting the Site (or even Legal Mentions).
. Backups are made regularly by the Site's host, as well as by the provider in charge of its creation and maintenance, in order to ensure a refurbishment of the Site in case of problems affecting its security, integrity, or existence.
. In particular, the Provider implements, as a website publisher and responsible for the security of navigation and the use of the Site itself, measures to prevent the data being processed from being distorted, damaged or accessed by unauthorized third parties, including by controlling access to processing and securing any data communications (security of the site , Https protocol, encryption, etc.).
. Any information accessible on the Internet via a link outside the Site is not under the control of the Provider, which disclaims any responsibility for its content and any computer security vulnerabilities, and the consequences that would result.
Article 9. Confidentiality of treatment
. It is accepted that the data provided by the Users, when it is eventually intended to be published on the Site, is not, by nature, confidential, and that they absolve the Provider's responsibility for their public dissemination on the Site if necessary. They can request the eventual removal by email on email@example.com
. The Provider does not disclose confidential personal data collected during the use of the Site to any third party, either and in any form, with the legitimate exception, and strictly confidentially, of the persons mentioned below:
The claimant's prospective salaried staff (including trainees);
The technical provider (s) responsible for creating and maintaining the Site on the one hand, and hosting the data on the other;
The person or persons who may be in charge of the Provider's accounting, including as a potential external provider;
The Provider's potential partner (or article);
Third parties authorized by law (particularly on the express and reasoned request of judicial authorities, or accountants, etc.).
. It is also fully accepted that the use of the Site as a whole may have the effect of automatically transferring, without possible intervention from the Provider, certain login data (pages visited, operating systems, languages, countries, etc.), to or to the third-party providers responsible for the services that enable the Provider to collect and process its own data (including Google Analytics).
Article 10. Data retention and timelines
Article 10.1. Renewing Users' Consent
. The collected data is validly retained for the duration of the commercial relationship between the Parties, and as long as it serves the purpose for which it was legitimately collected initially and for which it continues to be processed, and as long as this purpose continues legitimately, proportionately, and consented by the user concerned.
. The specified retention times therefore start at the end of the commercial relationship.
. The time it takes to store the data collected varies depending on the type of data, subject to different legal and regulatory requirements (allowing for longer retention or, on the contrary, requiring their deletion).
. The deadlines are in any event the need to carry out their contractual obligations by the Parties, and are set at:
Fourteen (14) months for login and potential audience measurement data (including cookies, scheduled to be automatically deleted after this time);
Fifteen (15) months for bank details (when collected and stored);
A maximum of three (3) years for other types of data.
. The retention of the data is carried out for the purpose of improving the use of the Site, optimizing the commercial relationship, but also to guarantee the safety of navigation, and finally as proof of the Commercial activities of the Provider.
. At the end of this period, the Provider undertakes to renew the consent of the Users to continue to exploit the data concerning it (Optin), and in the absence of explicit consent to cease the possible sending of news letters and all commercial solicitations (Optout).
Article 10.2. Data archive
. After the time frames mentioned in Article 10.1, collected data that has not been validly deleted may be archived on a computer medium for proof and strictly limited access.
. The time frames for retaining this data under their legal archiving are defined by the following current repository, and according to the type of data involved (https://www.cnil.fr/sites/default/files/typo/document/20120719-REF-DUREE_CONSERVATION-VD.pdf).
Article 11. People's right to their collected data
. Users have the right to access, correct, object, and/or delete data about them, which they can exercise at any time by email on: firstname.lastname@example.org or by mail (or even Legal Mentions).
. The Provider undertakes to make effective any reasoned request for such data, by responding to these requests within 30 calendar days of receipt of the request. These requests are formalized by an email notifying the receipt and execution of the request if necessary, or the reason for the refusal.
. Users fully admit that in the event of a request for a reasoned deletion of their personal data, it may be purged without the possibility of recovery and that this removal may prevent the continuation of their contractual relationships and the enjoyment of the Services, due to the need for this data to create and maintain a personal space on the Site. , and use the Site as a whole.
. In any event, the deletion cannot concern content whose property is acq
Adventist Development and Relief Agency
Binah street, Lomé -TOGO
(+228) 22 22 99 33 / 22 22 48 26
(+228) 98 33 24 21 / 99 06 75 16